VoIP Telephony
VoIP is easy to install and manage, helping you to increase productivity while lowering costs.

By partnering with 3CX, an award-winning software-based phone system, FiVOX can support an organization’s communications needs with innovative technology while reducing costs. VoIP enables you to integrate all of your functional applications like phone, fax, and email into a single, comprehensive solution.

Key Features
  • 3CX VoIP Client to simplify usage and boost mobility
  • 3CX Bridges to connect branch offices seamlessly
  • 3CX Tunnel for easy remote connections
  • 3CX Remote Extension for an extension that will be used remotely, from a home office or a remote office
  • Web‐based management console for easier administration
  • MS Outlook / Salesforce.com integration can launch calls directly from your favorite CRM package
  • The 3CX Presence/Status allows you to see the presence of your colleagues and set your own status and forwarding rules.
  • Common business performance features such as: fax server; unlimited extensions; call queuing, recording, and conferencing; call forwarding with advanced rules by caller ID, time and type of call; call parking, call pickup, call forward, dial by name; unlimited auto‐attendant/digital receptionist; and paging and intercom provisioning
Benefits

Unified messaging and presence – Are features offered by the 3CX phone system that aim to improve communication and productivity within an organization. Unified messaging allows you to receive voicemails and faxes as email, so you can access them from any device and location. Presence information helps you to know the status of your colleagues and view and manage active calls, as well as monitor call queues. This allows you to make informed decisions about how to best handle incoming calls and messages. Overall, unified messaging and presence can help you to better manage your communications and stay connected with your colleagues, even when you are not physically in the same location.

Boost mobility and productivity – The 3CX phone system offers features that can help to boost mobility and productivity for staff members. By allowing employees to work remotely and make and receive office calls on their iPhone or Android smartphone from any location, the 3CX system gives them total freedom and flexibility. This can help to increase productivity by enabling staff to stay connected and responsive, even when they are not in the office. It can also help to improve morale and job satisfaction, as employees have more control over their work environment and schedule. Overall, the ability to work remotely and stay connected with the office can help to boost productivity and improve the overall efficiency of an organization.

Reduce costs – The 3CX phone system is more cost-effective than a traditional phone system. You can easily use a VoIP provider for long distance calls and if you have branch offices, you can easily connect phone systems between branches and make free phone calls.